I am a bit paranoid. I do have a backup of everything on my hard drive from yesterday as well as of all presets etc. In a matter of minutes, I could be working as if this upgrade had never happened. But if this problem of mine proves common, there will be a lot of people in deep trouble. My suggestion. Back every thing on your hard driveup via Superduper or something before trying this upgrade.
I will add that the fix for my page-size problem above seems easy enough. All the formatting fixed itself. All seems well. I then went to the document in ID So this problem is hopefully not a killer. But it could be a hassle, particularly for those working on numerous documents of various page sizes. And I draw a blank when I try to come up with a way I could have triggered this one.
Other preferences, including my custom GREP searches are still in the version and have migrated to the fine. Only custom page sizes seemed to have gone missing. Thanks Steve, that is exactly what I was looking for! I lose functionality with many of my InDesign plug-ins with new updates until the manufacturers get caught up. I continue to use ID CS6 for plug-ins that would be costly to update. Also, the new update has completely wiped all Adobe data from my computer logs as well as any semblance of CC Thnx for the article!
It constantly crashes while starting up. Restarted computer but gave no effect. Reinstalled the older version of Indesign.
Just an additional warning: If you have third party extensions installed, they might show up in CC only partially operational! We need to create new installers for all In-Tools products to avoid this issue. I would like to add a little additional heads-up for everyone.
Smart Styles CC might be released in Q3 of , but this is subject to change. A prerelease version is expected by the end of November.
Beyond that, I do not know. Dialogue boxes sometimes appear partially drawn. Others require me to click into the text box with my mouse several times to get it to recognize that I really really want to type something there. CS6 rarely crashes; CC crashes almost as much as Quark! Most of the time I have to force quit the applications to get them to shut down. On days when I work primarily in CS6, everything runs smoothly.
As soon as a CC application is launched, everything slows to a crawl. Maybe you should have you computer checked. On another note I only started this because for some reason my cloud screen went blank and this was one of the ways to get the Creative Cloud Blank window issue working again.
Meh, mine does that all the freaking time, updates or not. I just click the other button, the one about signing in or subscribing or whatever. We had the same issue at my work, does anyone know why or how to change it from saying trial after the CC update?
We will also continue to support CS6 and later as many of our large publisher customers here in the UK continue to use CS6 and avoid paying subscriptions. Has anyone noticed that two people can have the same Indesign document open at the same time on a server? Adobe has officially mastered the art of self-immolation with this CC disaster. I guess I will have to do some research about CC Sample text: one two three five six I need to be able to select the and and delete the characters and the symbols on either side..
And I have to manually tell it where it was located. They definitely should make users aware before installing their products. I have just been informed that I updated the Creative Cloud to the latest version approximately one hour ago.
My mac thinks its under attack!! Creative Cloud desktop app no longer pops up in the middle of your workflow. The Exchange plugin will now correctly install Adobe Add-ons. Additional bug fixes have improved overall experience. Has anyone else encountered this issue? Michael, The same thing happened when my mac was running Since I updated to Yosemite Every time I go to save a new file it defaults to the last directory I was in before opening the current one.
Hope this makes sense.. My indesign is extremely slow, especially starting up. CC updated very recently. I thought it was the servers possibly, but my co-workers do not have the issues like I do. Is there something slowing me down? How can I avoid this? I have had to re-start my computer many times, and even used the shift-key trick. Nothing seems to work, and at random times, InDesign works perfectly!
Do you know a way of reinstalling it? Just curious. InDesign CC is awful. But the worst out of all of them — or rather, the worst out of all the ones I use Illustrator, Indesign, AfterEffects, Photoshop, Audition, Lightroom, and some others — is very clearly Indesign. I think this is only going to get worse and worse as time goes on. And Adobe? Unfortunately, I have had the exact same experience!
Take a look at this post and reply with your feedback if you like. I think we are on the same page. The electronic tether puts you at their mercy. And there are fewer interim updates to fix bugs, only raw camera data seems to be in the updates. I agree! A least in InDesign CC ! What a joke.
Is very anti production, wastes your time, and makes your work experience with this application a nightmare. I have worked in the publishing industry for over 20 years and have never experience the frustrations that I have with these latest versions of InDesign.
Blame the victim. If the programming is done right it should handle this issues without going into a temper tantrum. Adobe should concentrate more in the quality of the application and robustness, and no waste time with marketing gimmicks of esoteric bells and whistles. Adobe needs to polish their programming code quality and stop blaming the users. They are like Quark was in the day when they were the only program out there, and thought their reign would last forever.
Agree also. Give me OS Slow and unresponsive is it! This is killing me. I am having nightmares about the spinning beach ball. Adobe CC has been pretty awful. I admin an enterprise environment, and our marketing team recently switched from the CS6 suite to CC , and the transition has been awful. Primarily, the CC Library feature on all of the Adobe products, refuses to connect to the host server.
But the CC libraries is really my biggest pet peeve. We spend an obscene amount of money on this, and if there were a single comparable product that could replace it, I would take it in a minute.
Corel products are only available for Windows users. I know because I had tried to get it for my iMac. From my perspective, the saddest thing about this is that this behavior—pushing bloatware down our throats—aids the argument from The Suits Above to switch everything to WORD.
OK, so there seems to be heaps of issues with CC I must admit that I also had numerous issues initially, but they now seem resolved. My first big issue was the first install off InDesign, but Adobe released some updates and it is now OK. My second issues arrived after the Windows 10 upgrades. If anyone is thinking of going to Windows 10, you need to do a fresh install. Upgradi ng from an earlier version just bring heaps of baggage with it.
If you want to frustrate your designers and get them to quit, then by all meanss install Corel. I respect your enthusiasm for Adobe products. They compose the support for what I love to do best-animation. I have been doing other work to and I must admit that since the upgrade, there have been some glitches.
I first realized this when I called support because I had questions about creating apps with InDesign. I was told I had to have a special account for that. I spent months preparing for a product that I was unable to publish because by the time I was ready the rules had changed and I could not publish it without major revisions. I tried to render a motion graphic recently and media encoder would not open. When I tried to export the file manually I got an error message.
I finally after several months, I had time to call customer support. After the usual 15 minutes of questions that they should have in their data base, spelling my name 5 times in order to get it right, and telling them, yes, I do have an active account!
So far I have not asked you a question. I have merely been telling you the truth about my experience with the upgrade. Here it is, the million dollar question. How can I justify Adobe as a quality product when they are clearly more interested in coming out with a new version of the software, rather than producing a quality product that works?
I think that most companies would comp customers a month or two after such a hassle as an apology for their mistakes which led to our loss of time and therefore income. Who do I contact about that? Dennis, that sounds really frustrating! A friend of mine once pointed out that almost all the time that computers save you is eaten up by dealing with technical support problems. Troubleshooting problems is just a fact of life, sadly.
Oh my god. The spinning wheel of death. What the!? Trying to figure out why working on even the simplest document is painfully…. How can a designer correctly bill for hours spent when I waste an entire afternoon not actually doing any billable work.
Will be reinstalling tomorrow I think. What a shame. Can you duplicate the before and after distinction, perhaps by creating a before and after video on the same document in the old and new versions? Show what that spinning wheel means and stress how much time and thus money it is costing you.
When I lived in Seattle, I got to know the ID team there and once met alone with their entire development team. They really do want to enhance and improve ID, but they must justify the expense to those further up in Adobe management. And justify means hard evidence from users that they can pass along. You or others might also offer to supply them with whatever is required to duplicate that problem.
Take it from someone who used to do troubleshooting, intermittent problems are a pain to solve. Are your documents stored on a share over your network? Store your document local on your computer mac or pc, need an info? Unmount ALL shares and test the speed in Indesign. I have updated some of the apps already. Should I remove all and start over? We pay them good money — thousands of dollars over the course of years and we get SHIT — InDesign is the worst update ever.
I make my living from this program and cannot function with it. Just pissed away another hour and am nowhere near the finish line. Problems with ID must be installation-related. Instead, I find ID a powerful tool that saves me many hours. Just yesterday, I had a tedious editing job on a long book that should have taken hours of drudgery.
That alone was worth my November CC subscription. Right now, my gripes are with Apple and the bugginess of OS X Mail and TextEdit crash almost daily.
That is bad. I cannot even find where to download the version and I just had to uninstall and now will reinstall. Repeatedly crashes. Drop-down panels from the options bar, such as colour, cannot be expanded by pulling on bottom-right corner, as was the case with CS5.
When typing recently, every letter began to be repeated, like this: rreeppeeaatteedd some more than twice: rrrreepppeeeeeaatteeeedd. I had the very same issue. I checked everything!!! Had my system wiped and reformatted and all kinds of hoops I jumped through. Come to find out, what was causing the crashes and weirdness was my wireless mouse! If you have a wireless mouse, swap it out for a wired one and see if that helps.
Bluetooth mouse issues on Macs may not be due any flaw with InDesign. There seems to be some flaw in recent versions of OS X that creates really weird, jumping-around behavior by a BT mouse and dropped connections to BT keyboards.
You can read about it here. Turning that off, solved my problem and that of some others. But since it is easy, it is worth a try. Click behavior is inconsistent. And the difference can happen mere seconds apart. On other occasions, a click has to be repeated over and over again to get it to work.
The situation gets particularly bad when video gets streamed wirelessly. That locks down multiple WiFi channels with continual data. Antennagate a few years back illustrated that. Wireless also means kissing security goodbye. Aside from having to occasionally save and close a book-length document to deal with slow-downs, my only ID problem right now is an odd crash that comes when I try to jump to a page using the box on the lower left of the ID window. Doing so, will sometimes kill ID in an instant.
All but perhaps my most recent edit is safe. I do wish Adobe would toss a few crumbs to ID users. My Mac mini is from and has the stock drive. Remember all the tricks of the trade. When I got that Mac mini, I immediately maxed it out at 16gb. OS X knows how to swap memory with disk storage and keep chugging along. But all that disk swapping will make any app painfully slow.
I hate scrolling through those dropdown panels and find the tiny type in panels an eye-strain. All the squinting and scrolling is getting to be a pain. My hope is that Adobe will give us an iOS app that lets us off-load a lot of the clumsy tedium of tiny panes onto a quick-to-use iPad screen with decent-sized type.
Scrolling and selecting from a long list is better in a touch UI, particularly with a full-sized iPad screen. Mike, are you running with CC version of InDesign? I am having trouble with my Macbook Pro running slow and spinning beach ball — it only has 8GB of RAM and apparently shares with the hard drive — but then I only run the one app Indesign.
I want to purchase another iMac but am worried that I get the right specs for InDesign. My Boss sent me the invite and I accepted and when the Cloud finally loaded and installed the apps I needed, they all say that we only have a trial version of all of them. I suspect they have similar tricks up their sleeves for subscription services. Give them a call. Same here! I cannot get Indesign to run at all. I am back at Indesign which works just fine, thankyou and filing a complaint with the Washington State Attorney General.
I cannot believe they have allowed their wonderful software to be screwed up this badly. Uninstall, reinstall and replace your preferences and you will be fine. No need to go over the top. It is you, not InDesign. What makes you think that it works fine for all of us? Speak for yourself. You are probably right that it is daft filing complaints. You have no idea how many uninstalls, re-installs, calls to customer support who seem to know less than I do I have been through.
I have been through the suggested page of install problems a hundred times. I am not an inexperienced user. I used to write software manuals from raw software. I have been using Indesign for over a decade. My husband is a software engineer. I have spent DAYS in this. I have tried turning off every piece of software running simultaneously, uninstalling most of my fonts, unplugging my portable hard drive. I have plenty of drive space. That is just a few things.
I just have no clue what to do to get this stuff to work. However, last night after I wrote my first comment, I discovered something. If I open Creative Cloud desktop manager, sign out, then sign back in, my problems seem to disappear.
But I have to do that every time I open Indesign. So I will be on to customer support about that today and report back. If it was really the software then it would simply affects us all. It does not. It affects a few. So it is not the software itself but someones combination of system. Adobe need to update their customer services and think clearly before releasing an update that serves no purpose. Reporting back.
Although this is not really the topic of this thread, I seem to have found a solution in several steps. Just do it.
I discovered it by accident. It seems to solve several problems. If you already used Windows uninstall, you may have to run through this thing twice. Then, install Indesign It should open like normal and run at reasonable speed. It should open in Indesign normally if the file association is correct. Mine was. If you can, no problem. This will cause it to delete the preferences file Yes, I know you just deleted it in Step 3.
It will delete it again and this is important. InDesign should—at long last—open normally. And after this you can open the Windows 7 Start menu and desktop shortcuts as usual. I should run an normal speed, which is pretty darn zippy.
I think the install software in the Creative Cloud might setting the properties on the preference file to read only. In my system, like many others, it requires admin permission to open a read only file. CC gets admin permission when it opens, so that is why you can open it from within the Creative Cloud desktop app. This looks like a bush-league install programming error, to be frank. As much as I love their software, Adobe makes too many mistakes on the install.
When new programs came out every three or four years, it was a headache but not a big problem. But I have a whole new batch of updates sitting in Creative Cloud app as of this morning, and I have just barely gotten InDesign functioning from the last round. No way am I pressing any install buttons for a long, long while. I need my hair to grow back after tearing out so much of it on the last round. I really wish they would up their game on the install. Creative Cloud should have done that and may yet, but so far, not so good.
But I am happy to have figured this out for now and to be back to work. Thank you for all your comments. Can only agree befuddled , why have adobe broken a well oiled machine, can only assume they feel the need to update far too often because of the subscriptions, I have wasted far too much time on unnecessary updates , In Design has been the worst but a close second was acrobat which luckily i kept version and i know refuse the update on it.
I just installed last night. Terrible update. I edit books running hundreds of pages with illustrations and dozens of styles. A four-hundred-page book edits as easily as something short. There are too many reports of it to shove aside.
One factor may be an issue. Nor do I work with someone who does. I have a very simple workflow. Not so for my writing with Scrivener. I mostly write on an old MacBook running Not being afflicted with tech-anoxeria, I am not into thin but un-upgradable laptops. But I edit occasionally on my desktop with The result of that OS X mixing with the same version of Scrivener is a weird glitch. From time to time, Scrivener will crash when I try to open a document on my MacBook. But the files are shared via Dropbox.
I can then save that document on my Mac mini and it will open fine on my MacBook. Nothing more than opening and saving is required. The problem does not seemed to be saving in It is totally a I suspect there is a file corruption problem with the latest Scrivener, probably intended for My Hit the unlucky combination and you have trouble.
Avoid it and all seems well. Call it Adobe roulette. One useful way to diagnosis the cause would be to get those having troubles to describe their work flow, looking for some particular combination of OS versions, ID versions, and work practices that an ID file has undergone and that makes for trouble.
I assume Adobe is doing that. I have not have this happen until recently, but Windows can sometimes, not always, treat either the ID file itself or linked files within the ID file as coming from another computer. Error code P87 indicates that the conflicting processes that are running in the background are interrupting the setup process.
You can also quit the current installation. Select Retry to download and install the app again. Error code indicates that the installation fails when you try to install Adobe apps, such as Photoshop or Illustrator. For more information, see Unable to install Adobe apps Error Error code C indicates that the installation fails when you try to install Adobe apps, such as Photoshop or Illustrator. Error code indicates that one of the installation files is missing or corrupted.
Error code C indicates that one of the installation files is missing or corrupted. Error code indicates that another Adobe installation service such as an Adobe installer might be running in the background, and is interfering with your new installation. Error code C indicates that another Adobe installation service such as an Adobe installer might be running in the background, and is interfering with your new installation.
Error code indicates that your operating system's internal resources are overburdened. Close unnecessary programs, and then select Retry to download and install the app again. Error code C indicates that your operating system's internal resources are overburdened. Error code indicates that your device is not able to connect to Adobe servers, or the firewall settings on your device are interfering with the installation process.
This error may also occur on your Windows devices when you make changes to the Internet Explorer settings after installing your app. Follow the given steps. Go to the next solution only if a preceding one doesn't work. Windows only Reset Internet Explorer settings: Occasionally, error may occur if you changed the Internet Explorer settings after installing your app.
You can reset Internet Explorer settings to what they were when Internet Explorer was first installed on your device. Note that once you reset, all previous Internet Explorer settings are lost. Once reset, try to install your app again. Temporarily disable your antivirus software: See your antivirus documentation for information on how to disable antivirus software temporarily. Once you've temporarily disabled your antivirus software, try to install the app again.
Remember to enable your antivirus once you are done. Try to use a different Internet connection: If you have more than one Internet connection, try to use the other one. Then try to install the app again.
Configure your software firewall: Software firewalls restrict access to your computer. Some software firewalls prompt you when a program attempts to access the Internet. If you are in an enterprise environment, contact your IT admin to configure your software firewall. Error code C indicates that your device is not able to connect to Adobe servers, or the firewall settings on your device are interfering with the installation process.
Select Retry to begin the download and installation again. Error code indicates that an antivirus software on the device has blocked a functionality in the download process. Disable the antivirus software on your system before trying to install the app again. Error code C indicates that an antivirus software on the device has blocked a functionality in the download process.
Error code indicates that the download appears corrupted. You need an Internet connection to download and update Adobe apps. Temporarily disable your antivirus software: See your antivirus documentation for information on how to disable antivirus temporarily.
Try a different Internet connection: If you are connected via WiFi, try a wired connection. If you are connected via a wired connection, then try a different cable. Configure hardware firewalls or proxies: Many organizations use a hardware firewall and proxy server that can prevent software from accessing an outside server.
A hardware solution applies to all computers within the corporate network. Most home networks don't use hardware firewall or proxy technology. Error code C indicates that the download appears corrupted. Error code indicates that there is a problem in connecting to the server, or the Internet connection is unavailable.
Check if you have an Internet connection: You require an Internet connection to download and update apps. Verify that you can connect to the Internet, and select Retry.
Error code C indicates that there is a problem in connecting to the server, or the Internet connection is unavailable. Temporarily disable your antivirus software: See your antivirus documentation for information on how to disable your antivirus software temporarily. Try a different network: Try to use a different Internet connection, if it's available.
If you are connected via WiFi, try a wired connection. Error code indicates that your device is not able to connect to the Adobe servers.
Check your Internet connectivity and firewall settings, and then try again. For more information, see Fix connectivity issues for Adobe apps. Error code C indicates that your device is not able to connect to the Adobe servers. Error code indicates that your device doesn't have enough disk space, and your hard drive is almost filled to capacity.
Error code C indicates that your device doesn't have enough disk space, and your hard drive is almost filled to capacity. Error code indicates that the installer has issues with the temp folder settings or access to them on your device.
Error code C indicates that the installer has issues with the temp folder settings or access to them on your device. Fix permissions for the temporary location.
Then, try to install the app again. Error code C indicates that your device cannot connect to the Adobe servers. Error code indicates that the installer is not able to extract the zip file in temp location on your device. This might happen due to a lack of disk space, or if the necessary permissions are not available. Sometimes, even an antivirus software can block the extraction process in the temp directory.
Error code C indicates that the installer is not able to extract the zip file in temp location on your device. Select Retry to download and install it again. Uninstall the app that you are trying to install using the Creative Cloud Cleaner Tool , and then try to install the app again.
Then try to update the app again. To learn how to close these processes, see Fix error when updating Creative Cloud desktop app. Error code indicates that the app could not be installed in the root directory. Select another install location in your device preferences, and then try the installation again. Error code C indicates that the app could not be installed in the root directory. Error code indicates that your device doesn't have enough disk space to install the app.
Free up some space or select another install location for your app. For macOS, see How to free up storage space on your Mac. For Windows, see Free up drive space in Windows In the Creative Cloud desktop app, select the Account icon in the upper right. Then select Preferences.
Under Installing , select the edit icon to change the default install location. Choose the location where you want to install your app. A confirmation message is displayed. Select Retry to uninstall the app again. Error code indicates that your device does not have the required memory to complete the installation smoothly. Error code C indicates that your device does not have the required memory to complete the installation smoothly.
Error code indicates that your installed app cannot be installed in the selected location due to permission issues. Select a new install location in your device preferences, and try to install the app again. Error code C indicates that your installed app cannot be installed in the selected location due to permission issues.
Error code indicates an installation failure due to an invalid token in the download package. Error code C indicates an installation failure due to an invalid token in the download package. Error code indicates that the installation failed, as the path of the source file inside the package zip does not exist.
Error code C indicates that the installation failed, as the path of the source file inside the package zip does not exist.
Error code indicates that the installation failed, as the path of the installed file or directory does not exist.
Error code C indicates that the installation failed, as the path of the installed file or directory does not exist. Error code indicates that the file with the same name as the directory is already present in your device. Select the Installation failed link in the error message. In the error log that opens, look for the exact path of the file. The following is an example of what the error log looks like and where can you find the path of the file for your machine.
Rename or remove the file or folder you have identified, and try to install the app again. Error code C indicates that the file with the same name as the directory is already present in your device. Error code indicates that the installer is unable to move a file from the temporary folder where it was first downloaded. If this does not resolve the issue, rename the affected file or folder, and install the app again.
To learn more, see Error Code while installing Creative Cloud apps. Error code C indicates that the installer is unable to move a file from the temporary folder where it was first downloaded.
Check permissions, and then try to install the app again. The error message displays the path of the filename affected or the registry value.
Error code indicates that your device could not delete a directory during the installation or uninstallation. Identify the name and path of the directory from the error message.
Then, rename or delete the directory, and try the installation or uninstallation again. Error code C indicates that your device could not delete a directory during the installation or uninstallation. Error code indicates that your device cannot delete a directory during the installation or uninstallation process. Error code C indicates that your device cannot delete a directory during the installation or uninstallation process.
Error code indicates that the symbolic link could not be created during installation. In the error log details, look for the exact file path. The following is an example of what the error looks like and where you'll find the file or folder path. Rename the file or folder you have identified, and try to install the app again.
Error code C indicates that the symbolic link could not be created during installation. Error code indicates that the installer does not have permission to delete symbolic link from your device. Then, select View error log to see the path of the impacted file. Check permissions for the file, and try the installation again. Error code C indicates that the installer does not have permission to delete symbolic link from your device.
Error code indicates that your device failed to give permissions to an existing file or folder. Then, select View error log to see the path of the affected file. Provide permissions for the file, and try the installation again. Error code C indicates that your device failed to give permissions to an existing file or folder. Error code indicates that the installer failed to create a shortcut as defined in the installer configuration.
In the pop-up dialog, select View error log to see the path of the filename affected or the registry value. Then, check the permissions on the specified directory and its parent directory. If the error occurred on Windows 10, disable Controlled folder access in Windows Security.
Error code C indicates that the installer fails to create a shortcut as defined in the installer configuration. In case the error occurred on Windows 10, disable Controlled folder access in Windows Security. Error code indicates that you do not have the rights to create the registry key. Check permissions and try the installation again. To get information about the registry key, select Installation failed link in the error message.
Once you have identified the registry key, follow these steps. Error code C indicates that you do not have the rights to create the registry key. Error code indicates that you might be trying to install your app with an outdated or damaged installer file. This doesn't let the app to install as designed, giving you the error. Download your app again from the Adobe website and try installing it again. Error code indicates that you are trying to install the app on a network drive.
Select another install location in your device preferences, and install the app again. Error C indicates that you are trying to install the app on a network drive. Error code indicates that the selected installation path is too long for the installer to read. This interferes with the installation process. Error code C indicates that the selected installation path is too long for the installer to read.
Error code indicates that installation can't be completed because the installation path contains an invalid character. Select another install location in the preferences, and try to install the app again. Error code C indicates that installation can't be completed because the installation path contains an invalid character. Select another install location in the preferences, and then reinstall the app.
Error code indicates that the installation language needs to be updated or modified. For more information, see Change the language settings of your Creative Cloud apps.
Error code C indicates that the installation language needs to be updated or modified. Error code indicates that the created package does not contain the package to be installed. Error code C indicates that the created package does not contain the package to be installed.
If this doesn't fix the issue, follow the instructions in Fix error when installing Creative Cloud apps. Error code indicates that a necessary file is locked by another process. Error code C indicates that a necessary file is locked by another process. Error code indicates that an older version of Adobe Creative Cloud desktop app installed on your system is not compatible with the installer. Download the latest version of the Adobe Creative Cloud desktop app and try again.
Error code C indicates that an older version of Adobe Creative Cloud desktop app installed on your system is not compatible with the installer. In the error details, look for information on the amount of free disk space required to install your app. Take a look at the example below. Free up the required space in the installation location, and try updating the app again.
For information on how to free up space on macOS, see How to free up storage space on your Mac. For information on how to free up space on Windows, see Free up drive space in Windows Look for information on the amount of free disk space required to install your app. Error code indicates that your device does not meet the minimum system requirements for installing the application.
See System requirements Creative Cloud. Error code C indicates that your device does not meet the minimum system requirements for installing the application. For more information, see Error code while installing Creative Cloud apps Windows. Error code indicates that a newer version of the application is already installed. Error code C indicates that a newer version of the application is already installed.
Error code indicates that you are trying to install a bit version of the application on a bit device. Error code C indicates that you are trying to install a bit version of the application on a bit device. Error code indicates that the installation cannot proceed, as there are multiple users logged in to your system. Error code C indicates that the installation cannot proceed, as there are multiple users logged in to your system.
Error code indicates that your device does not meet the minimum system requirements. Upgrade your system to meet the minimum system requirements for installing the application. For more information, see System requirements Creative Cloud. Error code C indicates that your device does not meet the minimum system requirements. Getting error code with the message "There is a problem with the download process"?
Error code indicates an installation or update failure that happens when your device is not able to connect to the server. Verify that you are connected to the Internet: You require an Internet connection to download and update apps. Verify that you are connected to the Internet and select Retry. Try a different network: Try to use a different Internet connection, if available.
Error code P indicates an installation or update failure that happens when your device is not able to connect to the server. Getting error code with the message "Creative Cloud update failed"? Error code indicates that there was an issue with the downloaded file.
This error can also occur due to network issues. Try to use a different Internet connection : If you have more than one Internet connection, try to use the other one. Error code P indicates that there was an issue with the downloaded file.
Once done, try to install your app again. Once disabled, try to install your app again. Remember to enable the antivirus once you've installed your app. Try a different network: If you have more than one Internet connection, try to use the other one.
Note: If you are in an enterprise environment, contact your IT admin to configure your software firewall. Error code P indicates that there is a problem in connecting to the server, or the Internet connection is not available.
Error code indicates that the responses from the server were not received by your device. For more details, see How to fix common connectivity issues. Error code P indicates that the responses from the server were not received by your device.
Free up some space in your boot drive, and select Retry. Error code P indicates that your device doesn't have enough disk space, and your hard drive is almost filled to capacity.
Error code indicates that you do not have permission to download the file on your system. Check that you have the permissions to these folders. It is likely that the file permissions under your current user account have been modified.
If you don't have the permissions, fix them and select Retry. Error code P indicates that you do not have permission to download the file on your system. Error code indicates that a file required for installation is missing in the server or that the server URL is incorrect.
Select Retry to try the install again. If this doesn't fix the issue, connect to a different network and try to install the app again. Error code P indicates that a file required for installation is missing in the server or that the server URL is incorrect. If this doesn't fix the issue, restart your device and try to install the app again.
If the issue persists, try the steps given in Resolve installation failure Creative Cloud desktop app. Error code indicates that your Creative Cloud app failed to update or install as you are not logged in to your system's admin account. If you get a prompt to enter your system admin password, enter your admin password. Follow the given instructions for your operating system to add or change the admin account for your machine if required.
Type in netplwiz , and press Enter. In the pop-up window, select your account, and then select Properties. Go to the Group Membership tab, and select Administrator. Select Apply , and then select OK. Type in a current Administrator's user name and password in the spaces provided. Select the Allow user to administer this computer option. Download the latest version of the Creative Cloud desktop app and try again.
Select Retry to download and install or update the app again. Download the latest version of the installer using direct download links and try again. Error code indicates that something went wrong while installing or updating your Creative Cloud app. See Error: api-ms-win-crt-runtime-l Error code indicates that your app could not be installed as it is not available natively for ARM devices.
Check the system requirements of your app and try installing it again on a compatible device. Error code indicates that the package couldn't be installed because the Windows Firewall service is not running.
Turn on Windows Defender Firewall , then select Retry to download and install the app again. Error code C indicates that the package couldn't be installed because the Windows Firewall service is not running. Error code indicates that the app package to be installed is trying to access a file that is in use by a different application.
Close app s reported in the error log. See Error while installing Creative Cloud apps on Windows. Error code C indicates that the app package to be installed is trying to access a file that is in use by a different application.
Error code indicates that the app package or UWP runtime that the Creative Cloud desktop app is trying to install is not bitwise identical to the package that is already installed.
Error code C indicates that the app package or UWP runtime that the Creative Cloud desktop app is trying to install is not bitwise identical to the package that is already installed. Set up Roaming User Profiles to deploy this package for users on your network. In such cases, select the plain version of the font in InDesign or InCopy. Make sure that the font style for example, Tekton Bold, Optima Oblique is installed or change the font style to one that's available in InDesign or InCopy.
Make sure that the font appears in another application to verify that the font is installed correctly. If the font doesn't appear in another application, reinstall the font. After you install a font, it is sometimes necessary to restart the computer for the font to become available. The Find Font command doesn't replace fonts contained in imported graphics.
Note: Replacing a font can change the appearance of the document if the installed font takes up more or less space than the missing font. Solution 5: Make sure that Type 1 PostScript fonts have an outline and bitmap file. If the missing font is a Type 1 PostScript font, make sure that both an outline file and a bitmap file are in the following system-level folders:. Note: If you use a font management utility, such as ATM Deluxe, fonts can be stored elsewhere on the hard drive.
ATM has not been tested on Vista and is not officially supported on the Vista operating system. Note: Adobe Type 1 PostScript bitmap files use the font name. Outline files use a shortened version of the font name for example, "Isabe" for the Isabella font. Note: For Mac OS InCopy or InDesign may not recognize fonts if there are too many fonts or if one or more fonts are damaged.
For more information on reducing the number of fonts or checking for damaged fonts, see one of the following documents:. InCopy and InDesign check for missing fonts when opening files or importing text or graphics.
If the application cannot locate a font, it returns an alert and lists the font in the Missing section of the Font menu. By default, InCopy and InDesign highlight in pink all text that uses a substituted font. InDesign can find Adobe fonts in either the system-level fonts folder, or the Adobe application-specific fonts folders.
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